Managed IT support for over 100 retail sites.

New client testimonial coming soon!

Scoffs Group UK

Pinnaca have been fantastic to work with throughout the onboarding process. Communication has been great and has been a very straightforward and enjoyable process (words I thought could never be used in conjunction with onboarding a new system) and they have been very accommodating with their time and expertise in all areas . . . Read More →

Police Lifestyle

Zaid Moosa

As a company Streamline Services have always been impressed with the service Pinnaca supply to us in looking after our IT set up. The Pinnaca team listens carefully to our IT issues/questions and address problems effectively in no time at all. As a company, they really easy to work with and seem to value their customers. Pinnaca make Streamlines IT-life easier and stress-free, I would highly recommend them to any company looking for IT experts. . . Read More →

Streamline

Lee Griffiths Director

As a new retail business starting out, you search for suppliers who won’t just behave like suppliers, but ones that will behave as partners. Suppliers provide you goods/services, take your money and then that’s about it. Partners stick with you the whole way and make sure that if you trip up, they’re there to help you get back up and back on track – and then they suggest the way forward so that you don’t trip up over the same thing again. I can proudly say that Minesh, Symon and the rest of the team at Pinnaca Retail are our Partners. . . . Read More →

Miniso

Saad Usman Finance Director

I recently used Pinnaca to help me with a major site renovation for my new dental practice, this was executed to absolute perfection. Minesh, Nick, Symon and team have gone above and beyond. I could not have asked for better service. The personal one to one care, understanding my business requirements was outstanding. In particular, I did not want any wiring or trunking in my new dental practice . . . Read More →

Tooth Club

Kunal Thakker Director

The retail sector in the 21st century is complex, and choosing an IT support partner that is both reliable and responsive is critically essential to the smooth running of our operations. Pinnaca Retail has been working with LK Bennett since 2015 and are a significant part of our heritage. They have always been there when we need them, always give practical advice and never sold us anything we didn’t need.

Recently they managed a major upgrade to our LK Bennett store locations IT systems . . . Read More →

L.K.Bennett

Kyron Bennett Head of IT

We have used Retail Pro for over 20 years, but Software in general is only as good as its hosts . Minesh & his team are the reason we have stuck with it. Pinnaca have talented, responsive, intuative technicians & as a client of Pinnaca its always refreshing to have the experts ears. All the tasks we throw at them will also get done to the correct standard which makes it easy for us to run our business. Kids cavern are rapidly expanding & Pinnaca are there with the advice, solutions, systems & knowhow to guide us along the way . . . Read More →

Kids Cavern

Danny Shelvey Owner

I have been working with Minesh for about 8 years now, different companies, different set-ups, different challenges, same great quality delivered throughout. The team at Pinnaca is friendly, professional and efficient, they feel like a part of the VW family. Personally, what I like is that they always keep us informed about the latest trends and technologies and offer the best possible solution available that fits us. Pinnaca is the ultimate security blanket for anyone that has Retail/IT related nightmares. Keep up the good work guys!

Vivienne Westwood

Federico Cannas Head of E-Commerce & Logistics

Pinnaca’s sector experience and knowledge meant that they were available to assist us in a value-added way from the off-set. The project team selected had a good understanding of our industry across all disciplines and invested the time to work with us and understand our specific business needs. This is no doubt partly due to the relationship we share with Pinnaca, so we are able to comfortably work together to find the right solutions to deliver value. Pinnaca have shown all the qualities we were looking for and are focused on us as their customer which means that they are always flexible and open to ideas.

Church’s

CFO

I am taking this opportunity to let you know what my experience was like working with the Pinnaca team on our hardware refresh in our London store. From the get-go, your team was nothing but professional. Nick reached out and confirmed exactly what was wanted/needed from your technical team to minimize surprises. Lo and behold we ran into issues with missing hardware (on our end) and Nick stepped in and coordinated the purchase of replacement receipt printer and cash drawer that were to be delivered overnight . . . Read More →

Pinnaca Retail Client

Mark Kogan Director of Retail Systems

We have worked with Minesh & the Pinnaca team for many years. We have had Retail Pro running in our outlets for 20 years+. The level of service & support offered to us over the years has been second to none & un-matched throughout the rest of the company worldwide. Whenever there has been an issue, It has been logged & addressed virtually within the hour & the store has been back up & running 100%. Be it software, hardware, technical or support for Retail Pro the Team at Pinnaca have you covered. The wealth of knowledge that the guys have sets them aside from others in the industry. . . Read More →

Black & Decker

John Haywood EPOS Manager Black+Decker UK & EU

When selecting our future partner for supporting Retail, Minesh stood out by his professionalism and his attention to provide us close support. After our successful Retail Pro Go Live, Pinnaca has always been there to listen to our needs and to assist us along the way. We have not been disappointed so don’t hesitate, go Pinnaca!

New Era

Pierre Pazgrat EMEA IT Manager

We met Pinnaca as they operate in the same local area as us. From the offset the discussion were very open and honest from them and we felt it very personable. We were undertaking a big office move and separating our systems to be independent, flexible with our workspace and needed a company that could deliver in a short time frame. Pinnaca quickly proposed a cloud-based platform, IT security solution and an office setup which met our requirements at a cost-effective rate. We felt confident and trusted that they could deliver to this and begun our partnership with them . . . Read More →

HRS

Ricky Martin Director

I would certainly recommend Pinnaca Retail Solutions, not only for Retail Pro support but also IT support. We have worked with Pinnaca for a number of years now and they always manage to help us, even in the trickiest and frustrating situations. The whole team have grown to know our systems and sales force and work in an effective manor in dealing with our daily situations. The project team have built our whole retail infrastructure and have always been proactive in offering solutions to improve what we have. The have also sprung into action on some of our emergency situations . . . Read More →

Benefit Cosmetics

Kaley Cooper IT Manager

We have worked with Minesh, Vinay and their team for many years on our Retail Pro POS and Stock Management systems. They support us across all our European and US stores and helped us from implementation, consultancy, and support. Being available 24x7 to help us, they are an integral part of our team who make it easy for us to do what we do best. They are not only reactive to our needs but often proactive, always have time for us and fun to work with. What we find to be different about working with Pinnaca is their honesty . . . Read More →

Bloch

Zen Hanwell Retail Operations

Having known and worked with Minesh for over 10 years, I can honestly say my business would not be as successful without his assistance with our stock control system.

He is professional, incredibly knowledgeable and completely approachable, which is so refreshing to find in IT support. I would not hesitate to recommend Pinnaca Retail.

Claudia Sebire

Owner Claudia Sebire