Pinnaca partners with more brands for technology in retail stores

Over sixty leading retail brands now choose Pinnaca for their Retail Pro POS, and Retail IT solutions. That’s well over five hundred stores and one thousand tills worldwide. We have grown significantly over the last twelve months, and as more retail brands trust us to manage their POS projects, the scope of work is often extended to include IT projects, and fully managed IT support.

We are delighted to announce that we have been named finalists in the prestigious retail technology innovation awards hosted by Retail Technology Innovation Hub.

Despite the record number of submissions received by judges this year, we fought off strong competition to join the final seven in the category of ‘Technology Implementation of the Year’.

Customers expect to engage with retail brands at multiple touch points and from various devices. Retailers can’t predict how each person prefers to engage, and adopting an omnichannel strategy is the best way to offer a consistent customer experience. In this blog we share our top 9 tips to help increase sales by improving the customer experience with omnichannel retailing.

We have officially opened the doors to our Paris office to become a the office technology partner of Retail Pro International’s (RPI) leading sales and stock management software in France.

As an award-winning global RPI partner in the UK and Ireland, thanks to our exceptional customer service rates with high-end retail clients including Stella McCartney, LK Bennet, MINISO, Vivienne Westwood and others, the Pinnaca team have been working over the last five months to secure office space and recruit expert, French-speaking engineers to run the Paris venture.

An omnichannel retailing strategy helps retailers engage customers through multiple digital and physical touchpoints. The aim is to create consistent brand experiences, wherever the customer is in the purchasing journey.

In this blog we explain omnichannel vs multichannel retailing and detail how omnichannel strategies offer a unified customer experience.