Knowledge Base.

Handy links to product training, user manuals and helpful guides.

Service Desk guide:

Two pencils and two wooden clipboards sitting on a wooden shelf with a paper checklist clipped to it titled Service desk Guide in French and English.

UK How and when to use our Service Desk.
FR Quand contacter le Service Desk

The Ultimate Guide to managing an IT Project:

A pencil and wooden clipboard sitting on a wooden shelf with a paper checklist clipped to it titled The ultimate guide to managing an IT project.

Pinnaca Manages IT Projects with Precision

Our IT project management guide will signpost you through the stages of an IT project, giving examples of the questions you need to ask at each stage to ensure your IT projects run smoohly.

Backup Strategy Guide:

A wooden clipboard sitting on a desk with a paper checklist clipped to it titled How robust is your data and recovery strategy?

How robust is your data backup and recovery strategy?

Key questions that will help you assess your plan and improve your process.

COVID-19 workplace guide:

A pencil and wooden clipboard sitting on a wooden shelf with a paper checklist clipped to it titled COVID-19 workplace guide.

FREE Post-lockdown workplace checklist

Resources from our partners:

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Blue HP logo on a white background.
Black and Red Aures logo.